All mail in repair services require 24 hours. Once the repair is complete and shipped you will receive a confirmation email with tracking number.
If your device needs more repairs then you prepaid for, we will contact you to get an approval first.
If you ordered FREE Diagnostics, please allow 24-48 hours until we get back to you with a quote.
You can log in to your account to check the status of your repair order.
If you need to submit trouble ticket, log in to your account & request support
Inquire About Repair/Diagnostics Status
Please allow at least 24 hours for any diagnostics services.
If you didn’t here from us within 24 hours it means we are still working on your device. We will contact you with an update as soon as possible.
Please email firstname.lastname@example.org to get an update or submit status update form.